Dr Anna Reeves
Registered Counsellor Specialising in Sexual Violence, Mental Injury Assessment and Addiction
PhD in Complex PTSD/Trauma Recovery
Approved ACC Sensitive Claims Supplier
Approved ACC Sensitive Claims Provider
AoD Report Writer for the Ministry of Justice
Accredited Clinical Supervisor MNZAC & DAPAANZ
Shop 4, 434 Heretaunga Street West, Hastings Central 4122
annareeves.counselling@gmail.com
About me
I am a cisgender woman with 16 years of experience in the fields of mental health, addiction, sexual violence, and psychological trauma. My professional background includes extensive work in healthcare and community-based services, child and adolescent behavioural health, alcohol and drug rehabilitation, family violence and sexual harm. I support people with relationship difficulties, parenting issues, attachment issues, women’s issues (prenatal, perinatal, postpartum, infertility, miscarriage and termination of pregnancy), anxiety, depression, trauma and PTSD, substance use disorders, gambling problems, intimate partner abuse, sexual abuse and sexual assault.
Based in Hastings, I have been in private practice since 2019. From 2019 to 2024, I provided therapy and mental injury assessment to survivors of sexual abuse and assault through ACC’s Integrated Service for Sensitive Claims (ISSC). I provided EAP counselling through Vitae and Telus Health (NZ). I delivered psychological intervention to primary healthcare patients with mild-to-moderate mental health difficulties (by GP referral). I supervised other professionals practicing in the fields of counselling, addictions, law, medicine and social work.
In December 2024, I successfully obtained a contract to run ACC’s Sensitive Claims Service. The Sensitive Claims Service provides support, assessment, and treatment services for kiritaki (clients) who have experienced sexual abuse or assault covered by the Accident Compensation Act 2001 and have a mental injury caused by that act of sexual abuse or assault. All services are fully funded by ACC.
ACC Sensitive Claims
I currently manage a team of ACC-approved therapists working across North Shore City, Auckland City, Taupō District, Wairoa District, Napier City, Hastings District, Kāpiti Coast District, and Wellington City. I also have a dedicated team in Hawkes Bay Regional Prison supporting men who are incarcerated and/or transitioning back into the community. If you have experienced sexual abuse or assault and are looking to engage in therapy, please contact me. I may be able to refer you to a suitable Lead Service Provider in your area. (Please note: availability may be limited, particularly in the Kāpiti and Wellington regions.)
My therapists specialise in working with LGBTQIA2+, males, females, older adults, prisoners, and young people under the age of 18. As a team, we always consider the impact of minority stress (high levels of stress faced by stigmatised minority groups), and give consideration to intersectionality. All clients who come into contact with our service are treated as a whole person. We consider ethnic identification, gender identification, sexual identification, social needs, neurodivergence, addiction problems, risk factors and vulnerabilities, et cetera, when making an assessment of any client’s presentation. Our organisation is committed to meeting the needs of LGBTQIA2+, Rainbow, Takatāpui and Irawhiti communities in a manner that acknowledges and celebrates the heterogeneity of the communities themselves. We are committed to meeting the needs of tāngata whaiora who identify as Māori.
We consult professionally with health and wellbeing services both locally and nationally, including medical clinics, GPs, and Mental Health and Addiction Services. We work alongside Oranga Tamariki (Ministry for Children) and the Child, Adolescent & Family Service (CAFS) to support children and young people. We work alongside Oranga Hinengaro (Kaupapa Māori Mental Health Services), Te Poutama Tautoko (Kaupapa Māori Addiction Services), Springhill Treatment Centre, and other residential AoD rehabilitation services to support clients with mental health and addiction issues. We access Te Rangihaeata Oranga Trust (Gambling Recovery HB), InsideOUT, Gender Dynamix Aotearoa and OutLine Aotearoa for support and advice. Clients experiencing domestic violence are referred to Women’s Refuge. Clients with sexually harmful behaviour are referred to the Safe Network, STOP or Wellstop. We work with NZ Police, Community Corrections and Abuse in State Care. We organise ACC-approved Rongoā Māori services for clients with an accepted Sensitive Claim.
Our profile on ACC’s Find Support website can be found here: Anna Reeves Counselling Ltd
Accepting new providers
I am accepting new providers onto my contract on a case-by-case basis, depending on our service needs. If you are a registered counsellor, psychotherapist, clinical psychologist, psychiatrist, social worker, occupational therapist, physiotherapist, dietician, nurse, speech language therapist, or cultural advisor looking to provide services for ACC Sensitive Claims, please contact me on 021305532 or annareeves.counselling@gmail.com
Services I provide:
Specialist Cover Assessments
I am not accepting new clients myself, but can complete Specialist Cover Assessments where required. A Specialist Cover Assessment in the Sensitive Claims Service is a formal clinical evaluation used to determine whether a person meets the criteria for ACC cover for mental injury resulting from sexual abuse or assault. I provide a clinical opinion on whether the mental injury is causally linked to the Schedule 3 event(s), which is essential for confirming cover eligibility.
I have extensive experience completing Specialist Cover Assessments where significant vulnerabilities and risk factors are present, including transience, institutionalisation, family violence, intravenous drug use (IVU), drug-induced psychosis, volatility, deliberate self-injury, suicidality, homocidality, and ongoing risk of sexual harm. I specialise in assessing female survivors of gender-based violence and intimate partner abuse, male survivors of abuse in State Care, people with histories of criminal, violent and/or sexually harmful behaviour, and people with complex substance use disorders.
I provide in-person assessments in Auckland, Wairoa, and Hastings. I work inside Hawkes Bay Regional Prison providing mental injury assessments in all units, from high security to minimum. I can assess prisoners in other Corrections facilities via audio-visual link (AVL).
You can contact me on 021305532 or annareeves.counselling@gmail.com to request a Specialist Cover Assessment.
Alcohol and other Drug reports for the Ministry of Justice
I am on a panel of qualified AOD report writers approved to provide AOD reports for cases in New Zealand courts in the criminal jurisdiction.
If you are a lawyer seeking an AoD report to assist with sentencing decisions, please email me annareeves.counselling@gmail.com
My credentials
Full list of Qualifications: Certificate in Professional Supervision (Unitec/NZ Coaching & Mentoring Centre), Toi Paematua Diploma of Māori Art (Raranga) (TWoA), Maunga Kura Toi Bachelor of Māori Art (Rauangi) (TWoA), Bachelor of Arts (Education) (Massey), Graduate Certificate in Health Science (Addictions) (AUT), Postgraduate Diploma of Education with Merit (Counselling & Guidance) (Massey), Master of Counselling Studies with Distinction (Massey), PhD (Auckland)
Professional Memberships: Te Whatu Ora Accredited Member of the NZ Association of Counsellors Te Rōpū Kaiwhiriwhiri o Aotearoa (MNZAC #67975), Accredited Clinical Supervisor for the Addiction Practitioners Association Aotearoa New Zealand (DAPAANZ #2572).
Service location
My office hours are 9am – 5pm Monday to Friday.
My base location is Shop 4, 434 Heretaunga Street West, Hastings Central 4122
I am available in Auckland and Wairoa by appointment.
“Whenever people are abused, they do many things to oppose the abuse and to keep their dignity and their self-respect. This is called resistance. The resistance might include not doing what the perpetrator wants them to do, standing up against, and trying to stop or prevent violence, disrespect, or oppression. Imagining a better life may also be a way that victims resist abuse. Many people believe victims passively accept violence, and lack self-esteem, assertiveness, or boundaries. Unfortunately, this leads people to have an incorrect, stereotyped, negative view of victims.” – Calgary Women’s Shelter
Need help urgently?
If you are in crisis, phone your local Mental Health Crisis Team (CATT Team). Contact numbers and open hours for CATT teams nationwide can be found here: CATT teams (NZ)
The North Shore CATT team can be reached on 09 487 1414. After hours: 09 486 8900
In Auckland Central, the Community Acute Service (CAS) 24/7 crisis line is 0800 800 717
The 24/7 Purea Nei Mental Health Crisis Service number in Hawkes Bay is 0800 112 334
For urgent mental health situations in Taupō, contact the Acute Response Team (ART) on 0800 166 167
If you are experiencing moderate to severe mental health or addiction problems in the Wellington, Porirua or Kāpiti areas, please call MHAIDS 24/7 on 0800 745 477
Other sexual harm services
If you have experienced sexual harm, you can contact Safe to talk. Safe to talk is the nationwide helpline, run by Whakarongorau and funded by the Ministry of Social Development (MSD), that provides free and confidential support and information to anyone affected by sexual harm. Survivors of sexual abuse or assault seeking support from ACC can visit Safe to talk to get help finding available ACC-funded therapy providers and useful resources and information. You can reach Safe to talk by phoning 0800 044 334, texting 4344, emailing support@safetotalk.nz or webchat www.safetotalk.nz
The national 24/7 support line for Rape Crisis nationwide is 0800 883 300
HELP supports anyone living in Auckland who has experienced recent or past sexual abuse. HELP can be reached 24/7 by phoning 0800 623 1700, texting 8236, or emailing gethelp@helpauckland.org.nz
Rātonga Topa Āhuru is Hawke’s Bay Sexual Assault Assessment Treatment Service. You can contact them by phoning 0800 873 219 or emailing forensic.service@hbdhb.govt.nz
To get in touch with Taupō Sexual Assault Medical Service (SAMS), contact 0210 892 4556 or tauposams@gmail.com
Wāhi Mārie is Wellington’s Sexual Assault Service. Specialist medical services can be accessed by phoning 0800 723 377 or emailing wahimarie@tuora.org.nz
Wellington’s dedicated Rape Crisis service can be contacted on 04 801 8973 or support@wellingtonrapecrisis.org.nz
You can also visit TOAH-NNEST – Te Ohaakii a Hine – National Network Ending Sexual Violence Together for advice and support.
